Want to learn more about how Outage Management Works? Watch this overview.
Learn to check outage cases by watching this tutorial.
The OMS prediction engine does a great job of moving cases up and downstream when it has ample information.
We only manually move cases downstream when we have information from the field prior to the calls accumulating in the software. Watch this video to learn to manually move cases downstream.
The OMS prediction engine does a great job of moving cases up and downstream when it has ample information.
We only manually
move cases upstream when we have information from the field prior to the calls accumulating in the software. Watch this video to learn to manually move cases upstream.
The OMS prediction engine does a great job of moving cases when it has ample information; but there are times when information
from the field helps us tweak the process. Watch this video to learn to manually move cases to an upstream line section.
In this tutorial you will learn the actions that should be taken as part of an OMS Restart.
Follow these steps to perform a standard OMS restart. For more information, please watch the Standard OMS Restart video.
In this tutorial you will learn the actions that should be taken to update the OMS data.
Follow these steps to perform an OMS Model data update. For more information, please watch the Update OMS Data video.
Learn to access your Closed Cases and change the Start/End Date.
Knowing how to move closed cases downstream and split closed cases downstream after the fact, is important.
This video will walk you through the process of moving or splitting a closed case downstream.
This video covers the two ways to update the outage locations of closed cases by moving them upstream.
This video reviews procedures that should be undertaken prior to and during major storms.
Follow these steps to make sure your utility is prepared for a major storm.
Futura OMS has a robust set of reporting mechanisms available from the Standard Reports Tab of the OMS Client. This is an overview of the Reports available and the ways in which they are used.
The reliability of reports depends on clean data. Follow these data validation practices and procedures to keep your OMS case data clean.
This presentation discusses what is happening within Futura OMS to help streamline the annual reporting process at your utility.
Learn how to log in and view cases in FieldPro OMS.
A quick guide to server setup.
Register your software by following this guide.
This module will show you how to access the case list and its features.
This module will show you how to filter pings.
To modify cases, you must first select a truck. Learn how with this tutorial.
Use this guide to create and edit users.
Follow these steps to create reports.
Follow these steps to set up an external server.
Learn to export the GIS data.
Learn about prediction logic with this guide.
Futura OMS Client allows for the user to perform switching operations for limited change of flow representations within OMS only.
Follow this guide to update the client data.
Learn to export regions to WebMap.
Here's a handy OMS guide to what is new in OMS for 2022.