Your connection status may change as you are working. Watch this video to learn more about the various status indicators you may encounter.
Use the grid buttons or right click menus to interact with workitems.
Get up and running quickly with this comprehensive video covering the basics of using the Flex dispatch toolbar.
Do you need to know more about the differences between assigning and dispatching work items? This short video will help you out.
Did you know you can assign or dispatch and even bulk assign or dispatch items from Indigo Flex? Improve your process by watching this video.
There are times when work items may be created without associated locations. Learn to set locations for those items with this short tutorial.
Did you know you can assign or dispatch and even bulk assign or dispatch items from Indigo Flex's Map? Learn how by watching this video.
Would you like to complete some work items from your web browser in Indigo Flex? Check out this video to learn more.
Filtering and sorting are great ways to find and group work items. Learn to use both with this video.
Grouping workitems by columns can help you sort items and simplify subsequent tasks.
Need to see your inactive items? Use the toggle to quickly display them.
Filters are great, but if you frequently filter by specific criteria a saved filter will make switching between types of items even easier.
Do you need to filter field reps, crews, or buckets? This video will get you started.
Learn to quickly search and sort work items with this tutorial.
Item lists help keep work items sorted. This quick overview will help you learn more.
There are times when you may need to see your completed items. This demonstration will help you find the completed item records you need.
Did you know that you can optimize your routes to save time and gas? Learn how with this video.
Do you have many photos for a work item? In this video you'll learn how to view all the attachments and delete the ones that are not needed.
Learn how to view bucket workitems with this short tutorial.
There are times when a workitem may need to be returned to a bucket rather than dispatch. In this short video you'll learn how to send workitems back to buckets.
Would you prefer to manually refresh bucket items? Use this guide to learn how.
Set your landing page preferences so that when you login you are immediately taken to the part of Flex you find most helpful.
Would you like to change the rate at which your dispatch screen updates from changes others make? Learn how to adjust the processing on your screen with this document.
There are many ways to receive notifications about Flex work items. Learn to subscribe, modify, and configure your Flex notifications.
Did you know you can configure the layout of your dispatch screen? Learn to create layouts to fit your needs.
If you need to share settings or configure many iPads, this video is a must-see video.
If you need to import settings you received through an email, this video will show you how.
Are you new to Indigo Flex and need to create a service order from Meridian? This document will help you out.
Are you new to Indigo Flex and need to create a service order from UPN? This document will help you out.
Follow these steps to add users with Active Directory accounts to Indigo.
Follow these steps to add a Local user to Indigo.
Follow these steps to add or remove an Indigo user's role.
Follow these steps to create buckets.
Here's a handy presentation of all that is new in 2022.
View this document to learn about the items discussed in the First Quarter of 2023.